Overview
The term "mixed cart" refers to an order where the customer places an order with both a TryFit product and a Buy Now product. This means the customer would have paid for their Buy Now products only, while the TryFit trial products would have been indicated at $0 - to be charged after the trial is completed.
Example of a Mixed Cart - Customer View
Example of a Mixed Cart - Shopify Orders (Admin) View
TryFit charges immediately for Buy Now items when the order is placed or fulfilled, while only authorizing payment for TryFit trial items. This means shoppers will typically see two separate transactions on their credit card statement: a completed charge and a pending authorization hold.
For accurate information about what amounts have been authorized during a customer's trial period, we recommend checking the order details section in the TryFit Merchant Portal.